Custodial Supervisor- Evening Operations

About the role

The Custodial Supervisor - Evening Operations serves as a member of the Buildings & Grounds leadership team and is responsible for directing, coordinating, and supervising evening custodial operations throughout the West Fargo Public School District. This position provides leadership to custodial personnel assigned to district facilities and is responsible for ensuring district standards related to cleanliness, safety, security, customer service, and operational effectiveness are consistently achieved.

Responsibilities

Collaboration

• Develops positive, effective working relationships with learners and staff
• Assist with recruitment, interviewing, onboarding, training, and evaluations
• Assist in developing standardized operational practices
• Coordinate response efforts with custodial staff, maintenance personnel, administration, and emergency responders

Communication

• Connects and shares ideas through appropriate/applicable formats to express thoughts and ideas with integrity
• Carry a district-issued communication device
• Responds to emergency phone calls, alarms, security incidents, severe weather events, utility failures, and facility damage
• Respond in person when necessary and make sound decisions under pressure
• Communicate effectively with employees whose primary language may not be English
• Utilize translation resources, visual training methods, or interpreters when appropriate
• Deliver training, safety procedures, and performance expectations in a manner that ensures understanding

Compassion

• Understands the complexities of cultural and global issues and how they relate to employee and learners' experiences
• Partners with others to resolve potential controversy and conflict through respectful discussion
• Proactively seeks to understand the ideas, opinions, and skills of others

Creativity

• Connects with team members and shares ideas in an effort to improve the overall learner and employee experience

Critical Thinking

• Reasons, interprets, and analyzes information to generate new knowledge and understanding
• Establish performance expectations and accountability standards
• Conduct routine inspections of district facilities
• Ensure proper chemical handling and OSHA compliance
• Identify hazards and implement corrective actions
• Ensure buildings are properly secured after evening operations

Reflection

• Maintains communication with supervisor and director regarding general feedback, career advancement opportunities, and areas of growth opportunities

Resilience

• Maintains composure while dealing with stressful situations
• Proactively seeks out resolutions and takes initiative to resolve knowledge gaps

Responsibility

• Provides supervision of Head Custodians and evening custodial personnel
• Address performance concerns and support employee development
• Coordinate district-wide evening custodial operations
• Monitor staffing assignments and operational effectiveness
• Utilize work-order management and inspection systems
• Coordinate special event support and facility preparation
• Verify compliance with district cleaning standards
• Develop corrective action plans when standards are not achieved
• Support continuous improvement efforts
• Promote and enforce district safety procedures

Requirements

Education and Experience

• High School Diploma or General Education Degree (GED) equivalent
• Minimum 3 years of custodial, facilities, building maintenance, or related experience
• Minimum 2 years of leadership, supervisory, or lead-worker experience (preferred)
• Valid driver's license
• Experience working in a school setting (preferred)
• Experience supervising staff across multiple facilities (preferred)
• Experience with CMMS/work-order software (preferred)
• Emergency management experience (preferred)
• Bilingual or multilingual communication skills (preferred)

Language Skills

• Ability to read, write, and comprehend simple instructions and short correspondences in the English language
• Ability to communicate effectively verbally, expressively, and reactively

Other Skills and Abilities

• Ability to respond to emergencies and maintain after-hours availability
• Exercise confidentiality, discretion, and good judgement
• Adhere to the assigned work schedule by maintaining regular and punctual attendance

Physical Demands and Work Environment

• Regularly required to reach with hands and arms
• Regularly required to stand, walk, bend, talk, and hear
• Frequently required to use hands to manipulate objects, tools, and/or controls
• Required to bend at the trunk more than the average person
• Specific vision abilities include close and peripheral vision
• May be required to lift up to ~50 pounds
• May be required to climb ladders up to ~20 feet in height
• Frequently exposed to applicable outdoor elements
• Frequently exposed to items of high and low temperatures, chemical compounds, cleaning chemicals, and/or sharp edges
• Must work with the public and various WFPS staff while simultaneously managing several competing demands
• May work in an environment that has a moderate to loud noise level
• May come in contact with bloodborne pathogens or other bodily fluids on rare occasions

Supervisory Responsibilities

Evening custodial operations staff.

Pay

Position follows the Classified Salary Schedule 2026-2027 at B223. Starting salary begins at $21.45-$24.45/hour, based on experience.

Schedule

Mon-Fri Full-time. Exact schedule TBD with Supervisor. Year-round position.