Custodial Service Coordinator

About the role

The Custodial Service Coordinator is responsible for providing routine and non-routine support associated with the daily cleaning of buildings. This position also serves as a working lead, performing duties requiring moderate physical strength and adequate dexterity.

Responsibilities

• Clean and disinfect restrooms/shower rooms and fixtures (toilet, urinals, etc)
• Keep restroom dispensers supplied with towels, soap, sanitary napkins, etc.
• Vacuum carpets, rugs, mats.
• Dust mop, sweep and wet mop floors.
• Empty trash receptacles and replace liners.
• Clean elevators and stairwells.
• Straighten/arrange furniture.
• Clean chalk/white boards and trays.
• Clean drinking fountains.
• Spot clean carpets, rugs, walk-off mats.
• Empty recycle containers.
• Spot mop floors.
• Spot clean windows, walls, doors and other above floor surfaces.
• Dust and/or clean furniture, windowsills and other above floor surfaces.
• Spray buff floors.
• Polish furniture and fixtures.
• Strip and refinish floors.
• Clean windows and blinds.
• Shampoo carpets, rugs and walk-off mats.
• Machine scrub floors.
• Provide Residential Summer Camps and Conferences support.
• Remove all trash from assigned buildings and transport to dumpsters.
• Transport recycled material to designated pick-up point.
• Report equipment and facilities needing repair or replacement.
• Inventory, order and distribute supplies to assigned employees.
• Collect dirty dust mops and exchange for clean ones.
• Fill in for absenteeism.
• Assist assigned employees in completing assigned tasks and/or projects.
• Perform related work as required and instructed.

Area Management

• Has sole responsibility for area assigned.
• Monitors employees assigned to his/her area on compliance with established cleaning methods, techniques and expected level of quality as scheduled by established program.
• Routinely inspects assigned areas to insure all work is being completed properly and safely.
• Conducts and documents monthly area inspections for each employee and areas assigned.
• In conjunction with the General Services Manager/Assistant Manager, conducts employee reviews of assigned personnel.
• Schedules and monitors special cleaning projects.
• Maintains records and submits reports of pertinent information and paperwork of areas and personnel assigned; i.e., Maintenance Work Requests (MWR’s), project cleaning schedules, etc.
• Provides information to students, parents, staff, faculty and administration, when necessary, regarding services provided by this department.

Safety

• Must have a full understanding of the Hazardous Communication Programs and the information contained in the Material Safety Data Sheets and all Warning Labels.
• Consistently follow safety practices appropriate to the trade and comply with rules and regulations established by the University, state and federal agencies.
• Consistently monitor employees in his/her area for compliance with all safety rules, regulations and policies and report to manager or assistant manager.

Qualifications

• High School Diploma or GED required.
• Minimum of three years related job experience and demonstrated proficiency in modern cleaning methods and techniques.
• Ability to perform manual tasks requiring moderate physical strength and adequate dexterity to perform the work.
• Ability to understand, follow and issue oral and written instructions in English.
• Ability to complete forms and conduct simple inventories of supplies.
• Ability to operate all mechanical cleaning equipment.
• Ability to maintain good working relationships with students, faculty, and staff and adhere to all University and departmental policies and procedures.
• Ability to work alone or without close supervision.
• Demonstrated ability to lead an assigned group of custodians.
• Ability to communicate in Spanish preferred.
• Understands the importance of customer service and has the ability to follow-up as well as communicate to FM and the campus clients.