Cust Svc. Representative

Purpose Of The Position

Aids laboratory staff in routine and non-routine activities involving specimen preparation and result reporting. Responsibilities may include client/patient communications and problem-solving related to compliance and specimen integrity.

Job Responsibilities

• Data entry into the computer system manually or electronically, ensuring accuracy and timeliness.
• Handle phone calls politely and efficiently.
• Admit patients into the computer system.

Job Qualifications

• High School Diploma or Equivalent
• Meet department physical requirements
• Work in a noisy, chemical hazardous, and biohazard environment safely
• Show good verbal and written communication skills
• Demonstrate good judgment in problem-solving
• Work effectively under stress and maintain production and quality standards

Specific Job Information

9:30AM-6:00PM with a weekend and holiday rotation schedule.