Curbside Lead
Meijer · Round Lake Beach, IL · 1 mo ago
Management$18–$19.5/hrFull-time
What You’ll Be Doing
- Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
- Communicating with team members and assigning daily work tasks.
- Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
- Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
- Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
- Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
- Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
- Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
- Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
- Operating a register and cash handling when needed.
- Operating powered equipment, where applicable.
- Participating in period end inventories, where applicable, to help achieve goals.
- May be required to act in Lead capacity in other departments throughout the store.
What You Bring With You (Qualifications)
- Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
- Initiates interactions with customers and peers.
- Excellent verbal and written communication.
- Retail or other customer service experience preferred.
- Creative thinking skills.
- Ability to influence others.
- Ability to quickly build rapport and gain customer confidence to create repeat business.
- Experience executing plans.
- Positive influence to create a strong team environment.
- A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
Pay
We offer a step pay plan that generally starts between $18.00 - $19.50 per hour, with raises occurring after predetermined hours worked. The actual rate offered will meet or surpass the legal wage requirement for the job's location.
Benefits
- Comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO).
- Variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy, and more.