Curbside Lead

About the Role

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family to take care of your career and your community.

Responsibilities

• Engage peers to provide the best possible shopping experience for our customers, including an exceptional checkout experience.
• Communicate with team members and assign daily work tasks.
• Mentor and coach other team members to ensure customer service and sales goals are exceeded, area maintenance meets Meijer standards, and required trainings are completed.
• Support training new team members and cross-training high-potential talent, providing peer coaching on job responsibilities and standards to positively impact team member productivity.
• Work with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales, and profitability.
• Ensure freshness of products by closely monitoring execution of rotation and dating policies.
• Guide the team in compliance with food safety standards and regulations, and work safely aligning to 200% accountability.
• Lead team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively create an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operate a register and handle cash when needed.
• Operate powered equipment, where applicable.
• Participate in period-end inventories, where applicable, to help achieve goals.
• May be required to act in a Lead capacity in other departments throughout the store.

This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

Requirements

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence to create repeat business.
• Ability to lift, carry, push, pull, bend, and twist while handling product.
• Experience executing plans.
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Benefits

• Meijer Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth