Cultivation Lead

About the role

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. This position will be responsible for providing exceptional customer service through phone, email, and in-person interactions.

Responsibilities

• Handle incoming calls and emails from customers
• Resolve customer inquiries and complaints efficiently
• Process orders and manage inventory
• Follow up with customers to ensure satisfaction
• Update customer records and maintain accurate information

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work independently and as part of a team
• Strong problem-solving abilities
• Basic computer literacy including Microsoft Office applications

Qualifications

• Experience in customer service preferred
• Knowledge of cannabis industry benefits an advantage

Skills

• Customer service skills
• Phone and email communication skills
• Inventory management
• Problem-solving

Benefits

• Flexible schedule
• Competitive salary
• Health insurance options
• Employee discounts on products

Pay

• $15 - $18 per hour

Schedule

• Variable hours to accommodate shifts