Jobs · Customer Service · Ohio

Culinary Systems Specialist

AVI Foodsystems · Warren, OH · 3 wk ago
On-siteCustomer ServiceFull-time

Key Responsibilities

  • Culinary Development & Standardization
  • Create and maintain standardized recipe systems.
  • Support menu innovation by collaborating with chefs, R&D teams, and cross-functional partners.
  • Work directly with supply chain to ensure all ingredients and recipes are updated based on product changes and availability.
  • Serve as a Subject Matter Expert (SME) to field on all culinary operational systems.
  • Troubleshoot all field questions and issues.
  • Systems & Process Optimization
  • Implement and maintain culinary systems such as recipe management software, kitchen display systems (KDS), labeling and inventory platforms.
  • Analyze workflow efficiency and recommend process improvements for prep, production, and service.
  • Ensure alignment between culinary standards and operational capabilities across locations.
  • Data & Quality Assurance
  • Maintain accurate databases for ingredients, suppliers, and product specifications.
  • Monitor food quality, consistency, and compliance through audits, reporting, and data analysis.
  • Track ingredient usage, cost trends, and operational performance to support menu engineering and cost control.
  • Cross-Functional Collaboration
  • Partner with supply chain teams to validate product availability, substitutions, and vendor specifications.
  • Work with training teams/R&D to develop materials, SOPs, and instructional content for culinary staff.
  • Support technology teams in integrating culinary requirements into digital tools and platforms.
  • Testing & Implementation Support
  • Support kitchen tests, pilot programs, and rollout processes for new menu items or equipment.
  • Troubleshoot system issues and provide feedback to improve functionality and user experience.
  • Train culinary and operations teams on new systems, tools, and procedures.

Qualifications

  • Culinary degree or equivalent professional kitchen experience.
  • Experience with culinary operations, food service systems, or multi-unit restaurant/contract food service environments.
  • Familiarity with recipe management or POS-integrated systems (e.g., Production, Labeling, Digital and Inventory Systems).

Skills

  • Strong culinary foundation with an understanding of large-scale production.
  • Excellent analytical and organizational skills.
  • Demonstrates clear, concise and effective communication with team members and leadership.
  • Proficiency with digital tools, databases, and workflow systems.
  • Able to translate culinary concepts into operationally sound processes.
  • Strong communication and training abilities.

Core Competencies

  • Systems thinking.
  • Attention to detail.
  • Cross-functional communication.
  • Problem-solving.
  • Project management.
  • Adaptability in fast-paced environments.

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