Culinary & Stewarding Coordinator

Job Number: 2609987 | Job Category: Administrative | Location: 13031 Ritz Carlton Highlands Ct, Truckee, California, 96161 | Full Time | Non-Management

About the Role

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail.

Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Responsibilities

• Enter and retrieve information from computer databases to update records, files, and reservations.
• Transmit information or documents using a computer, mail, or facsimile machine.
• Operate standard office equipment.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
• Create and maintain filing and organization systems for records, reports, and documents.
• Compile, copy, sort, and file records of office activities and business transactions.
• Enter and locate work-related information using computers and/or point of sale systems.
• Follow company policies and procedures, maintaining professional appearance and confidentiality.
• Welcome and acknowledge guests, addressing their service needs and assisting individuals with disabilities.
• Communicate clearly and professionally, both verbally and in writing.
• Develop and maintain positive working relationships, supporting team goals.
• Perform physical tasks such as moving, lifting, or carrying objects up to 10 pounds.
• Perform other reasonable job duties as assigned by supervisors.

Requirements

• Previous coordinator experience preferred.
• Open availability, with weekend shifts preferred.
• Day shifts.

Pay

$26.01 per hour.

About the Company

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and include our Employee Promise, Credo, and Service Values. As part of our team, you will learn and exemplify these standards. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.