Culinary Service Manager

About the role

The Culinary Service Manager (CSM) is responsible for overseeing and directing the community’s culinary operations to ensure a high quality culinary experience for our residents. The CSM takes pride in maintaining excellent food preparation, presentation, taste, and service. This role ensures satisfaction through clear and consistent communication with residents, families, and culinary associates. The CSM develops and prepares the community’s menu, including procurement and inventory control. Additionally, they manage departmental compliance, documentation, equipment, and sanitization. They work closely with the department supervisors in leading and training associates in an effective, respectful, and positive way. This role reports to the Executive Director and resides in the Culinary department.

The CSM’s passion lies in creating, plating, and serving superb cuisine that leaves our residents beyond satisfied and enhances their daily lives. Our Culinary Department provides nourishing and delicious meals that are served in a warm and inviting environment. The department operates with the knowledge that meals and food activities are a crucial part of every residents’ day. Delivering a memorable dining experience for our residents is our top priority.

Responsibilities

• Maintain a regular cooking schedule, to ensure high quality cuisine to the residents.
• Ensure compliance with the applicable assisted living regulations, ServSafe program, and local health department regulations.
• Ensure Singh standards are in place, adhering to proper menus, therapeutic diets, correct portioning of foods, and high quality service to the residents.
• Oversees the café operation (where applicable) and catering events throughout the community.
• Review and update the Resident Diet Notification binder and Point-of-Sale (POS) system, educating all culinary associates to be knowledgeable of each resident’s unique needs.
• Oversee hiring, training, supervision, payroll, scheduling, and evaluating of the Culinary department.
• Must adhere to the product ordering guide and vendor usage as determined by SINGH Senior Living and maintain an adequate inventory of food and supplies for the community.
• Ensure resident satisfaction through clear, open communication with residents, families, and culinary associates.
• Circulate throughout the dining rooms during meals and attend resident council meetings, investigating and resolving issues in a timely manner.
• Collaborate with the community’s Marketing and Life Enrich