Culinary Service Manager

Main Job Tasks and Responsibilities

• Maintain a regular cooking schedule, to ensure high quality cuisine to the residents.
• Ensure compliance with the applicable assisted living regulations, ServSafe program, and local health department regulations.
• Ensure Singh standards are in place, adhering to proper menus, therapeutic diets, correct portioning of foods, and high quality service to the residents.
• Oversees the café operation (where applicable) and catering events throughout the community.
• Review and update the Resident Diet Notification binder and Point-of-Sale (POS) system, educating all culinary associates to be knowledgeable of each resident’s unique needs.
• Oversee hiring, training, supervision, payroll, scheduling, and evaluating of the Culinary department.
• Must adhere to the product ordering guide and vendor usage as determined by SINGH Senior Living and maintain an adequate inventory of food and supplies for the community.
• Ensure resident satisfaction through clear, open communication with residents, families, and culinary associates.
• Circulate throughout the dining rooms during meals and attend resident council meetings, investigating and resolving issues in a timely manner.
• Collaborate with the community’s Marketing and Life Enrichment team, as well as other applicable department heads, in preparation of community events and activities where food is needed.
• Adhere to the departmental budget for food, supplies, and labor.
• Provide reports and other documentation to appropriate parties as requested (i.e. inventory reports, temperature logs, associate schedules, etc.).
• Ensure the dining room and kitchen areas are clean, sanitized, and maintained at all times.
• Assist with all other duties as assigned by the Executive Director.

Competencies

• Customer Focused – Dedicated to meeting and exceeding the needs of the customer by establishing and maintaining effective relationships as well as gaining trust and respect of customers.
• Detail Oriented – Pays attention to the smallest details in a situation, and truly cares about them. Understands the importance of all aspects of a given task, no matter how trivial they may seem. Values the importance of gathering all relevant information before making a decision.
• Organization – Has the ability to arrange and utilize resources effectively and efficiently to get work activities accomplished. Does not lose track of tasks or responsibilities, and can be counted on to always follow up.
• Passion for Seniors – Feels strongly about working with the senior population. Has a drive to go above and beyond for seniors. Typically, this comes from a personal experience or prior work experience in a senior citizen setting.