CTMS Analyst (Remote)

About the role

The CTMS Business Analyst is responsible for providing high-quality calendar builds and accurate financial entry services for site clients who utilize a Clinical Trial Management System for clinical research financial oversight and patient enrollment management. WCG SSU services are culminated by the CTMS service deliverables, triggering the start date for site study activation. As such, timely and accurate CTMS service deliverables are imperative to meet the increasing demands on research sites to decrease study activation timelines, which directly affects site funding.

Responsibilities

• Provide expert level calendar builds and financial entry utilizing industry expertise and incorporating site client requirements.
  • Specific duties may vary depending on team assignments and business needs.
• Read, analyze, and interpret clinical trial protocols to develop a comprehensive CTMS mapping plan.
• Collaborate with internal WCG teams and site client to ensure billing determinations, sponsor budget, and clinical trial agreement are congruent with the clinical trial protocol and site client requirements prior to building calendar or entering financials in the CTMS platform.
• Accurately revise previous deliverables to align with amendments and changing client preferences.
• Review work completed by others as a part of the internal quality review process.
• Manage site clients with exceptional customer service through industry expertise, guidance, and frequent communications.
• Consultatively solve problems with internal WCG and site client teams to obtain consensus for best practices.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

Qualifications

• Ability to work in a performance-driven environment: a proactive, results-driven and goal-oriented approach.
• Demonstrated ability to learn and apply technical and scientific product-related information in a consultative manner.
• Strong ability to read and interpret complex clinical trial protocols.
• Prior experience with building calendars and entering financials into a CTMS platform.
• Excellent attention to detail and highly organized.
• Excellent communication (oral/written) and interpersonal skills.

Education

Bachelor’s degree in related field preferred. Equivalent combination of significant work experience in related field, education, and skills to perform the job may be considered in lieu of a relevant degree. Coverage analysis and research budget development experience preferred.