CTIO - UX Lead - Senior Manager
The UX Lead - Senior Manager role is a pivotal position in shaping user experiences by leading the design and enhancement of products, systems, and services. Within our Internal Firm Services practice, you will leverage your skills and professional network to deliver impactful results, guiding teams through complex challenges and fostering innovative solutions. Your strategic vision and ability to communicate effectively will be crucial in crafting engaging narratives that resonate with clients and stakeholders. You will validate outcomes with clients, share diverse perspectives, and act on feedback to drive continuous improvement while leading teams through ambiguity with composure and sound judgment. This role emphasizes developing high-performing, diverse, and inclusive teams, deepening your skills, and driving software and product innovation through a blend of technical experience and creative thinking.
Responsibilities
- Lead user experience design initiatives to enhance product interaction and satisfaction.
- Guide teams in the strategic planning and execution of user-centered design projects.
- Utilize skills in human-computer interaction and user interface prototyping to develop innovative design solutions.
- Build and maintain relationships with stakeholders to gather insights and feedback for continuous improvement.
- Develop and oversee the deployment of usability testing and heuristic evaluations to optimize user experience.
- Promote the use of emerging technologies and design practices across user experience teams.
- Validate data integrity and compliance within design frameworks.
- Identify opportunities for improving customer experience and driving product innovation.
Requirements
- At least a Bachelor's degree.
- At least 7 years of experience in user experience design or a related field.
Skills
- Strategic advising and problem-solving.
- Advanced skills in user experience design.
- Leadership of large, innovative projects.
- Systems thinking to identify opportunities.
- Crafting impactful, holistic narratives.
- Directing teams through complex and uncertain situations.
- Validating outcomes with clients and acting on feedback.
Pay
The salary range for this position is $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.
Benefits
- Medical, dental, and vision coverage.
- 401k retirement plan.
- Holiday pay.
- Vacation time.
- Personal and family sick leave.
To view additional benefits, visit PwC Benefits at a Glance.