Jobs · Information Technology · Kentucky

CTIO - UX Lead - Senior Manager

PwC · Louisville, KY · 1 wk ago
Information Technology$91k–$322k/yrFull-time

The UX Lead - Senior Manager role is pivotal in shaping user experiences by leading the design and enhancement of products, systems, and services. You will leverage your skills and professional network to deliver impactful results, guide teams through complex challenges, and foster innovative solutions. Your strategic vision and communication skills will craft engaging narratives for clients and stakeholders. You will validate outcomes, share diverse perspectives, and act on feedback to drive continuous improvement while leading teams through ambiguity with composure and sound judgment. This role allows you to be at the forefront of software and product innovation, combining technical experience with creative thinking to meet evolving client needs.

Responsibilities

  • Lead user experience design initiatives to enhance product interaction and satisfaction.
  • Guide teams in the strategic planning and execution of user-centered design projects.
  • Utilize skills in human-computer interaction and user interface prototyping to develop innovative design solutions.
  • Build and maintain relationships with stakeholders to gather insights and feedback for continuous improvement.
  • Develop and oversee the deployment of usability testing and heuristic evaluations to optimize user experience.
  • Promote the use of emerging technologies and design practices across user experience teams.
  • Validate data integrity and compliance within design frameworks.
  • Identify opportunities for improving customer experience and driving product innovation.

Requirements

  • At least a Bachelor's degree.
  • At least 7 years of experience in user experience design.

Skills

  • Strategic advising and problem-solving.
  • Advanced skills in user experience design.
  • Leadership of large projects with a focus on innovation.
  • Systems thinking to identify opportunities.
  • Crafting impactful messages and storytelling.
  • Directing teams through complex and uncertain situations.
  • Validating outcomes with clients and acting on feedback.

Pay

The salary range for this position is $91,000 - $321,500. Actual compensation within the range will depend on skills, experience, qualifications, and location, as well as applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.

Benefits

  • Medical, dental, and vision coverage.
  • 401k retirement plan.
  • Holiday pay.
  • Vacation time.
  • Personal and family sick leave.

For more details, visit PwC’s benefits at a glance.

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