CSR, Veterinary FT

What You’ll Be Doing

• Welcome clients and their pets with a smile (and maybe even some puppy cuddles).
• Scheduling appointments and keeping the clinic’s calendar organized.
• Answering calls, responding to emails, and providing top-notch service to clients.
• Managing check-ins, check-outs, and payment processing (you’ll become a scheduling and multi-tasking pro).
• Helping clients with any questions about services, policies, and pet care.
• Keeping client records up to date – because accuracy is key.
• Supporting the veterinary team with all things administrative so they can focus on what they do best.

What We’re Looking For

• Previous customer service experience is a must (bonus points if it’s in a veterinary or healthcare setting).
• You love animals and people – you’re friendly, approachable, and ready to help.
• Strong communication skills – both in person and over the phone.
• Multitasking is your middle name – you can juggle calls, check-ins, and schedules with ease.
• You’re organized, proactive, and cool under pressure.
• A positive attitude and team spirit – we want someone who thrives in a collaborative environment.
• Bonus points if you have experience with vet software (but don’t worry, we’ll train you if you don’t!).

Why You’ll Love It

• Full-time position with great pay and benefits (including health insurance, paid time off, and awesome pet discounts).
• You’ll be working in a fun, dynamic, and supportive environment – no two days are the same!
• Room for growth and the chance to learn new skills in a veterinary setting.
• A flexible schedule that includes some evenings and Saturdays (shared among the team).
• The chance to make a real difference in the lives of pets and their families!