CSR Part Time Customer Service Representative

Job Responsibilities

• Respond to job leads in a timely manner
• Cook up and manage the schedule and material ordering for multiple craftsmen and projects
• Utilize ServiceTitan – our dispatching & schedule management software
• Return customers' calls as needed and follow up with past customers
• Aid in solving operational logistics to ensure a smooth customer journey

Job Requirements

• High school diploma or GED
• 5-10 years of CSR/scheduling experience
• Comfortable with sales
• Adaptive to technology
• Strong customer service skills
• Solid typing skills; ten-key skills, a plus
• Great multitasking and prioritization skills
• Exceptional communication skills
• Customer-facing experience, a plus

Pay, Benefits & Schedule

• Competitive pay ranging from $20-$22 per hour
• Paid Time Off policy
• Performance bonuses
• Advancement and growth opportunities
• Regular pay reviews