CSR Part Time Customer Service Representative
Ace Handyman Services Capital District Saratoga Region · Bloomfield, CT · 2 mo ago
Customer Service$20–$22/hrPart-time
Job Responsibilities
- Respond to job leads in a timely manner
- Cooking and serving free food & snacks
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Utilizing ServiceTitan – our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Aid in solving operational logistics to ensure a smooth customer journey
Job Requirements
- High school diploma or GED
- 5-10 years of CSR/scheduling experience
- Comfortable with sales
- Adaptive to technology
- Strong customer service skills
- Solid typing skills; ten-key skills, a plus
- Great multitasking and prioritization skills
- Exceptional communication skills
- Customer-facing experience, a plus
Benefits
- Competitive pay ranging from $20-$24 per hour
- Paid Time Off policy
- Performance bonuses
- Advancement and growth opportunities
- Regular pay reviews