CSOC Analyst

At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers. We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences. Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive.

About the role

This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.

Responsibilities

• Monitor global events, threats, and risks using intelligence platforms, news sources, and internal systems.
• Analyze security incidents in real time and escalate critical issues to leadership as appropriate.
• Provide timely alerts, reports, and situational updates to stakeholders.
• Support incident response and crisis management activities as directed.
• Maintain accurate logs, records, and documentation of incidents and actions taken.
• Conduct ongoing threat assessments, trend analysis, and intelligence reporting.
• Collaborate with internal security, safety, and business continuity teams to ensure a coordinated response.
• Operate effectively in a 24/7 environment, including nights, weekends, and holidays as scheduled.
• Participate in projects, training exercises, and security drills as assigned.
• Assist in testing CSOC systems, tools, and procedures and suggest any opportunities for improvement.
• Provide backup support for other GSOC team members during absences or high-volume periods.
• Participate in after-action reviews and lessons learned documentation.
• Perform other related duties as assigned.

Skills

• Analytical Thinking: Ability to assess information, identify patterns, and draw actionable insights.
• Communication: Strong written and verbal communication skills for producing clear alerts, reports, and briefings.
• Situational Awareness: Ability to quickly understand and assess evolving global events and their potential impact.
• Decision-Making: Sound judgment in escalating incidents and recommending appropriate responses.
• Technical Proficiency: Skilled in intelligence platforms, monitoring tools, and Microsoft Office 365 suite.
• Collaboration: Effective in working with cross-functional teams, including security, Risk, and business continuity.
• Adaptability: Comfortable working in a fast-paced, 24/7 operational environment with shifting priorities.
• Attention to Detail: Ensures accuracy and thoroughness in documentation, monitoring, and reporting.
• Resilience: Ability to remain composed and effective under pressure or during crisis situations.
• Adhere to Tanger’s Values: Integrity, Inclusion, and Innovation.

Requirements

• High School diploma and 1-2 years of relevant experience in emergency management, corporate security, infrastructure monitoring, or crisis management or combination of education and relevant experience.

Qualifications

• Bachelor’s degree in criminal justice, crisis management or related field.
• Prior work in a Global Security Operations Center (GSOC) or Cyber/Corporate Security Operations Center (CSOC).

Benefits

• Competitive salary
• Generous suite of medical, dental, and vision benefits
• 401(k) match
• Paid PTO and holidays
• Paid volunteer hours
• Team member paid leave programs
• Tuition reimbursement
• Wellness incentives
• Group life and disability insurance
• Voluntary benefits
• Team member discounts