CSF Parent Navigator

General Statement Of Responsibilities

Community Support for Families Parent Navigators provide direct support and service coordination to families in Region 5 CSF. They utilize strength-based, family-driven, youth-guided, culturally responsive principles to develop individualized mentoring and engagement with families. The purpose of Community Support for Families is to ensure that services are delivered in a coordinated and therapeutic manner, and are consistent with the core values and guiding principles of the Strengthening Families and WRAP-CT principles.

Caseload & Care

• Co-manage a shared caseload of ~12 families with CSF workers;
• Use the WRAP process to build care plans.

Visits & Contact

• Maintain weekly contact and conduct joint home/community visits at family convenience (including evenings/weekends; never alone).

Meetings

• Help families host monthly Family Team Meetings (FTMs) to monitor care plan progress.

Resource Linking

• Connect families to community supports, FAVOR network, support groups, and crisis/safety planning.

Advocacy & Outreach

• Advocate for families in community meetings and assist with regional outreach for local Systems of Care Collaboratives.

Compliance

• Document all contacts and manage family records securely and confidentially under Wellmore guidelines.

Collaboration

• Coordinate seamlessly with DCF Social Workers when involved, and attend mandatory agency trainings.

Other Duties

• Perform additional tasks as assigned by the Supervisor.

Qualifications

• Education and Experience: Community Support for Families Parent Navigators should possess a college degree (AA/AS or BA/BS) in a human service field (e.g., social work, marriage and family therapy, counseling, or psychology, etc.). Persons with a degree in an unrelated field may be considered if they have at least 3 years’ experience working with families and knowledgeable about community resources and services preferred.
• CSF Worker must have the skills necessary to meet the cultural and linguistic needs of the families to be served by the program.
• Bi-lingual (Spanish-English) may be required.
• The successful candidates must have the ability to maintain the utmost confidentiality.
• Must be capable of both working independently and as part of a team.
• A valid Connecticut driver’s license, personal transportation and valid auto insurance is required.
• Candidates must be willing to use their own vehicle for transportation to/from home visits; mileage will be reimbursed.
• Use of company vehicle may be required when transporting clients; candidates must follow all agency policies related to their use.
• Licensure/Certification/Registration: Valid driver’s license, reliable transportation and valid auto insurance is required; CPR and first-aid.