Housing Navigator - CSS Housing

Housing Navigators

Illumination Health + Home is dedicated to disrupting the cycle of homelessness by providing targeted, interdisciplinary services. Housing Navigators play a crucial role in facilitating housing opportunities for individuals experiencing homelessness and those at risk of becoming homeless. Their responsibilities include:

• Conducting outreach and providing educational resources about available subsidies and security deposit assistance.
• Serving as a single point of contact for property owners and managers, highlighting cost-saving benefits associated with tenant turnover services targeted at at-risk populations.
• Assessing and implementing individualized housing plans for clients, including tenant screening, assessment, and setting housing goals with action steps.
• Participating in weekly Interdisciplinary Care Team and/or Service Planning Area (SPA) meetings focused on initiatives related to housing and homelessness.
• Enrolling families and individuals into the CES bed reservation through the Homeless Management Information System (HMIS) database (if applicable).
• Maintaining regular contact with clients, ensuring their needs are met and progress is monitored.
• Providing crisis intervention and counseling, guiding clients through life skills development, therapeutic interventions, and community engagement activities.
• Aiding clients with housing searches, applications, and resource connections for additional needs.
• Linking clients to resources to assist with psycho-social and daily needs such as health care, food, hygiene items, and referrals to other agencies for permanent supportive housing.
• Engaging in networking with landlords, property managers, and other community stakeholders.
• Performing walkthroughs of prospective units to assess health and housing quality standards, if applicable.
• Acquiring a comprehensive understanding of fair housing laws, local housing regulations, and various housing programs available within the community.

Pay and Schedule

The pay range for this position is $22.00 - $25.00 per hour, depending on experience. The schedule for this role is Monday - Friday, 8:00am - 4:30pm.

Qualifications

• Must be able to maintain a caseload between 30-35 clients.
• Must possess a valid CA Driver’s License and have eligibility for Company vehicle insurance.
• Must have a high school diploma or equivalent.
• Must have professional verbal and written communication skills.
• Must have access to a vehicle.
• Must be proficient in Microsoft Office/Teams (Mail, Docs, Sheets, Calendar).
• Preferred: At least 6 months to 1 year of previous case management experience, experience working in a non-profit or community-based organization with homeless individuals and/or families experiencing literal or at-risk homelessness.

Benefits

• Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan.
• Dental and Vision Insurance.
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation.
• Employee Assistance Program.
• Professional Development Reimbursement.
• 401K with Company Matching.
• 10 days vacation PTO/year, 6 days sick PTO/year, 10 days holiday PTO/year.
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.