Jobs · Customer Service · Tennessee

CSC Coordinator I

NexTech Solutions · Memphis, TN · 1 mo ago
On-siteCustomer ServiceContract

Responsibilities

  • Develop and maintain production schedules based on customer demand, forecasts, and operational priorities.
  • Analyze production lead times, capacity constraints, and workload requirements to support effective scheduling decisions.
  • Cook up with manufacturing, procurement, engineering, and customer service teams to ensure production plans align with business needs.
  • Monitor production progress and proactively address scheduling challenges, delays, or capacity concerns.
  • Support the prioritization and expediting of critical orders when necessary.
  • Maintain accurate scheduling and planning data within enterprise business systems.
  • Track and communicate production status updates to relevant stakeholders.
  • Identify opportunities to improve scheduling processes, efficiency, and overall operational performance.
  • Aid in balancing workloads across departments to optimize resource utilization and reduce bottlenecks.

Requirements

  • A high school diploma or technical school education.
  • At least one year of experience in manufacturing, construction, production planning, scheduling, or a related field.
  • Strong customer service and communication skills, both written and verbal.
  • Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
  • Ability to work with basic mathematical concepts, including percentages, fractions, and decimals.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Basic project coordination and problem-solving skills.
  • Detail-oriented mindset with a focus on accuracy and follow-through.

Preferred Qualifications

  • An associates or bachelors degree in a construction, manufacturing, operations, supply chain, or related field.
  • Experience in a manufacturing or production environment.
  • Familiarity with lean manufacturing principles and continuous improvement practices.
  • Experience using ERP systems such as SAP, Oracle, or similar platforms.
  • Ability to read and interpret technical drawings, layouts, blueprints, or related documentation.

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