CS IT Project Manager II

KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. With more than 8,000 employees across over 60 locations worldwide, we shape the future-oriented intralogistics industry and are dedicated to making complexity simple through continuous innovation.

About the role

The IT Project Manager II is responsible for the detailed preparation of the software solution concept, overseeing the implementation of the solution from design and implementation through testing and delivery. This position works closely with customers, SW Consultants, commissioning teams, and developers to communicate, monitor, and formulate solutions, detail scope, and map out specified requirements. The role directs all technical aspects of KNAPP’s Software Realization process in coordination with applicable functional departments, ensuring tasks are completed within the project life cycle while offering support and guidance to stakeholders.

Responsibilities

• Responsible for customer communication and clarification of details
• Reviews technical functional specifications
• Creates internal documents for project-executing departments
• Prepares test plans (factory tests, internal and customer-specific acceptance tests)
• Participates in Factory acceptance testing and internal testing
• Responsible for Systems Site implementation, including potential development and/or provision of customer training, acceptance tests, and resolving problems encountered at the site
• Facilitates and addresses customer questions, integration, and interfacing issues
• Coordinates, participates in, and plans meetings with mechanical, hardware, and electrical engineers
• Provides support to project-implementation departments (Planning, Development, Software Quality Assurance, Commissioning)
• Ensures continuous updating of customer-specific SW documents
• Supports Project Management
• Understands and reports to project stakeholders the impact of any deviations from the original project scope
• Coordinates customer projects with software suppliers (KNAPP internal and external 3rd parties)
• Offers training, support, and guidance to new employees during their early employment period
• Improves planning documents through periodic revisions and compliance updates

Requirements

• B.S. in Industrial Engineering, Computer Science, related discipline, or equivalent combination of education and work experience
• 2+ years of intralogistics automation software and process design experience
• 4+ years of warehouse operation and automation experience (preferred)
• Intermediate-level knowledge of intralogistics, automated storage systems, and understanding of complex processes
• Intermediate-level knowledge of intralogistics/automation software architecture (WMS, WCS, SRC), interface communication, programming, databases, and data structures
• Intermediate-level knowledge of inventory strategies commonly deployed in warehousing
• Intermediate-level knowledge of picking technologies such as automated storage systems, goods-to-person, voice, PTL, A-frames, unit sorters, and different methods of deployment
• Intermediate-level understanding of system components of KNAPP Group (function, software, hardware)
• Intermediate-level understanding of complex processes in customer workflows
• Intermediate-level understanding of integrating KNAPP systems into the customer environment
• Reports SW-related project status to project management, senior leadership, and customers, tracking timelines for SW planning, development, testing, and commissioning
• Intermediate computer skills (MS Office, DevOps, KNAPP-internal tools)
• Intermediate-level understanding of KANBAN and Agile methodology
• Language skills: English (mandatory), another language (beneficial)

Working Conditions

• Authorization to work in the U.S.
• Passport or ability to obtain a passport
• Occasional overtime as required by work
• Travel required (up to 30%), including domestic (U.S.) and international (primarily Austria, other parts of Europe, and Canada)
• Ability to travel by air
• Physical requirements may include sitting for long periods, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds

Benefits

• 2 remote days per week
• Half-day Fridays
• A beautiful, state-of-the-art office complex in Kennesaw, GA
• Industry-competitive compensation
• Comprehensive benefits with above-average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability, and more
• 401k with a generous employer match and no vesting period
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility initiatives, including recycling, sustainability, and volunteering

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening and are expected to remain drug-free during employment, with no exceptions for recreational or medical marijuana use.