CS Connect Retail Channel Manager

Key Responsibilities

• Act as central point person for the US sales regions in developing the framework and presentation of the managed program for key customers.
• Act as expert resource for customers in conducting presentations and guiding the customer through the program concept, deliverables and expectations.
• Participate in meetings (in person or virtual) with potential large and/or strategic customers.
• Conduct ongoing virtual training sessions to educate participating CS Connect Program Retailers and Fabricators on systems and processes.
• Work with Marketing and Sales Leads to continue to enhance presentation materials, as needed, to ensure success of the program.
• Work with Channel Marketing and Sales Program Leaders to develop incentives, call to action emails and go to market strategies to ensure we retain current customers and acquire new customers.
• Identify opportunities for innovation and continuous improvement with managed program.
• Participate in regional or national Conventions and Trade Shows to promote the CS Connect program (i.e. Buyer Group Conventions, KBIS, etc.).
• Work with Marketing and Sales Leads to continue to enhance presentation materials, as needed, to ensure success of the program.
• Work with Channel Marketing and Sales Program Leaders to develop incentives, call to action emails and go to market strategies to ensure we retain current customers and acquire new customers.

Requirements

• 3-5 years’ experience in account management, business development, related field
• Bachelor’s Degree in Business Administration, Marketing & Communications or any related field
• The individual is dynamic and sharp with excellent attention to detail, and strong problem-solving skills
• Previous experience in CRM would be a high advantage
• Able to work effectively in a team environment as well as independently
• Strong analytical skills and sound professional judgment
• Promised track record in providing effective and high quality customer service
• Punctual, reliable to complete tasks on timely basis
• Able to work with tight deadlines in a multi-task, high priority environment
• Excellent communication, work management, collaboration and results orientation skills
• Solid working knowledge of programs, database, Microsoft software (e.g. Outlook, Word, Excel, Oracle)

We are committed to fostering an inclusive and accessible environment.

Caesarstone is an equal opportunity employer committed to diversity and inclusion and welcomes and encourages applications from people with disabilities.

Our Company Values:

• People First: We treat each other with fairness and respect, consistently provide opportunities for growth, and health and safety are our first priority.
• Accountability: Together, we take ownership of our actions, business and future.
• Innovation: We are committed to fresh thinking and breakthrough ideas that create value.
• Winning Spirit: We are enthusiastic and foster a ‘can-do’ attitude in striving to be No 1. We are committed to excellence and share and celebrate our achievements.