Jobs · Management · Maine

Cruise & Excursions Director

American Cruise Lines · Portland, ME · 3 mo ago
On-siteManagementFull-time

About the role

The role involves working on various shifts to support the ship's operations.

Responsibilities

  • Supporting the culinary team in preparing meals for passengers and crew.
  • Maintaining cleanliness and hygiene standards in all areas of the ship.
  • Assisting with the maintenance and repair of ship equipment.
  • Engaging with passengers and crew to ensure a positive onboard experience.

Requirements

  • High school diploma or equivalent.
  • Experience in a customer service or hospitality role is preferred.
  • Ability to work flexible hours including nights, weekends, and holidays.
  • Valid driver’s license and access to reliable transportation.

Qualifications

  • Strong communication skills.
  • Physical ability to perform tasks such as lifting and moving heavy objects.
  • Knowledge of maritime regulations and safety protocols.

Skills

  • Customer service skills.
  • Basic computer literacy.
  • Teamwork and leadership abilities.

Benefits

  • Accommodation provided on board the ship.
  • Health insurance coverage.
  • Retirement savings plan.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Shifts are typically 12-hour blocks, with varying start times and days off throughout the year.

Benefits

  • Accommodation provided on board the ship.
  • Health insurance coverage.
  • Retirement savings plan.

Shipboard Crew

Includes roles such as chefs, servers, engineers, and entertainment staff.

Culinary

Responsible for preparing and serving meals to passengers and crew.

Hospitality

Provides excellent customer service and ensures a welcoming environment for passengers and crew.

Engineering

Oversees the operation and maintenance of ship equipment to ensure safe and efficient functioning.

Marine

Ensures the ship operates within environmental and safety guidelines.

Entertainment

Organizes and performs activities to entertain passengers and crew during downtime.

Corporate

Includes administrative and support roles within the corporate office.

Life On Board

Provides an overview of what life is like for employees working on cruise ships.

Employee Spotlight

Highlights the experiences and insights of current employees working on cruise ships.

FAQ

Answers common questions about working on cruise ships.

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