CRS

About the role

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.

Responsibilities

• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintain the front lobby area in a clean, neat, and orderly manner

Qualifications

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Strong interpersonal and oral communication skills
• Basic office skills such as typing, filing, and professional phone etiquette
• High school diploma or equivalent (preferred)

Benefits

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth