Cross-Functional Liaison & Knowledge Management Analyst

About the role

We are seeking a dynamic, detail-oriented Cross-Functional Liaison & Knowledge Management Analyst to join our team. In this role, you will serve as a critical bridge between multiple teams and departments, ensuring seamless communication, collaboration, and knowledge flow across the organization. You will be responsible for capturing, organizing, and disseminating key information to drive operational efficiency and informed decision-making.

Main Responsibilities

• Act as the primary point of contact between departments, teams, and stakeholders to facilitate alignment and collaboration
• Capture and organize key information to drive operational efficiency and informed decision-making
• Coordinate cross-functional meetings, workshops, and initiatives, ensuring clear communication and follow-through on action items
• Identify and resolve communication gaps or process inefficiencies across teams
• Build and maintain strong relationships with internal and external stakeholders
• Support change management efforts by ensuring all relevant parties are informed and engaged
• Design, implement, and maintain a centralized knowledge management system to capture and share organizational insights
• Develop and curate documentation, SOPs, best practices, and process guides
• Ensure knowledge assets are up-to-date, accessible, and aligned with organizational needs
• Promote a culture of knowledge sharing and continuous learning across teams
• Analyze knowledge gaps and recommend solutions to address them
• Track and report on cross-functional project progress, risks, and outcomes
• Provide data-driven insights and recommendations to leadership
• Maintain and monitor the effectiveness of knowledge management initiatives and adjust strategies accordingly

About You

• Basic Qualifications
• Bachelor's degree in Business Administration, Information Management, Communications, or a related field
• 3+ years of experience in a liaison, coordination, or knowledge management role
• Strong organizational and project management skills
• Excellent written and verbal communication skills
• Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, Confluence)
• Ability to travel up to 25% of the time
• Preferred Qualifications
• Experience working in a cross-functional or matrixed organization
• Familiarity with knowledge management frameworks and best practices
• Analytical mindset with experience in data reporting and visualization
• Ability to manage multiple priorities in a fast-paced environment
• Collaboration Builds trust and fosters teamwork across diverse groups
• Problem-Solving Identifies challenges and drives practical solutions
• Knowledge Stewardship Champions the value of information and learning
• Adaptability Thrives in dynamic, evolving environments
• Results-Oriented Delivers on commitments with precision and accountability

About Sanofi

We are an R&D-driven, AI-powered biopharma company committed to improving peoples lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve peoples lives.