Jobs · Information Technology · Massachusetts

Knowledge Management Analyst

Choate, Hall & Stewart LLP · Boston, MA · 1 mo ago
Information Technology$100k–$130k/yrFull-time

About the role

The Knowledge Management Analyst will support the Knowledge Management Manager in implementing and maintaining solutions for our transactional practice areas. This person will work cross-functionally with attorneys, Professional Development, the Library & Research Services team, and the Information Technology department.

Responsibilities

  • Consult with transactional attorneys to understand the nature of their practice to identify opportunities for innovation and efficiency.
  • Partner with practitioners to identify meaningful AI use cases.
  • Assist with integrating AI into established processes in support of continuous improvement.
  • Conduct small group training and information gathering sessions related to processes and software.
  • Support the strategic implementation of iManage at the Firm.
  • Identify and execute special projects within Firm-approved platforms.
  • Participate in onboarding with attorneys and business professionals concerning tools and procedures.
  • Support internal forms creation and experience management initiatives.
  • Assist with the management of intranet content for our legal departments and their practice groups.

Qualifications

  • The ideal candidate will have a minimum of 5 years of law firm experience, preferably in a corporate, paralegal, or knowledge management role.
  • Demonstrated ability to manage projects and respond to critical matters or project deadlines.
  • Strong understanding of generative AI developments affecting transactional practice areas.
  • Works proactively with others to coordinate activities within a department or function of the Firm.
  • Organizes and prioritizes assignments and serves as a department liaison to ensure collaborative efforts result in meeting or exceeding goals and standards.
  • Motivates others to attain their highest levels of achievement, productivity, and work satisfaction.
  • Maintains current knowledge of trends and developments affecting the area of specialization.
  • Encourages innovative thinking and the exercise of sound judgment to achieve results.
  • Applicants must be legally authorized to work in the United States without the need for sponsorship by the Firm (either now or in the future).

Skills

  • Microsoft Office
  • Co-Pilot
  • Claude
  • DeepJudge
  • SharePoint
  • AI-assisted Diligence platforms (Luminance)
  • Client collaboration sites (HighQ and Box.com)
  • Document automation products (Litera Create and Office & Dragons)
  • Law firm document management systems (iManage)

Benefits

  • Comprehensive Total Rewards package
  • Comprehensive health and well-being benefits
  • Personal and professional development
  • Career growth opportunities
  • Collegial and supportive culture

Pay

The anticipated pay range for this role is $100,000 - $130,000. This role is eligible

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