Knowledge Management Analyst
Choate, Hall & Stewart LLP · Boston, MA · 1 mo ago
Information Technology$100k–$130k/yrFull-time
About the role
The Knowledge Management Analyst will support the Knowledge Management Manager in implementing and maintaining solutions for our transactional practice areas. This person will work cross-functionally with attorneys, Professional Development, the Library & Research Services team, and the Information Technology department.
Responsibilities
- Consult with transactional attorneys to understand the nature of their practice to identify opportunities for innovation and efficiency.
- Partner with practitioners to identify meaningful AI use cases.
- Assist with integrating AI into established processes in support of continuous improvement.
- Conduct small group training and information gathering sessions related to processes and software.
- Support the strategic implementation of iManage at the Firm.
- Identify and execute special projects within Firm-approved platforms.
- Participate in onboarding with attorneys and business professionals concerning tools and procedures.
- Support internal forms creation and experience management initiatives.
- Assist with the management of intranet content for our legal departments and their practice groups.
Qualifications
- The ideal candidate will have a minimum of 5 years of law firm experience, preferably in a corporate, paralegal, or knowledge management role.
- Demonstrated ability to manage projects and respond to critical matters or project deadlines.
- Strong understanding of generative AI developments affecting transactional practice areas.
- Works proactively with others to coordinate activities within a department or function of the Firm.
- Organizes and prioritizes assignments and serves as a department liaison to ensure collaborative efforts result in meeting or exceeding goals and standards.
- Motivates others to attain their highest levels of achievement, productivity, and work satisfaction.
- Maintains current knowledge of trends and developments affecting the area of specialization.
- Encourages innovative thinking and the exercise of sound judgment to achieve results.
- Applicants must be legally authorized to work in the United States without the need for sponsorship by the Firm (either now or in the future).
Skills
- Microsoft Office
- Co-Pilot
- Claude
- DeepJudge
- SharePoint
- AI-assisted Diligence platforms (Luminance)
- Client collaboration sites (HighQ and Box.com)
- Document automation products (Litera Create and Office & Dragons)
- Law firm document management systems (iManage)
Benefits
- Comprehensive Total Rewards package
- Comprehensive health and well-being benefits
- Personal and professional development
- Career growth opportunities
- Collegial and supportive culture
Pay
The anticipated pay range for this role is $100,000 - $130,000. This role is eligible