Crop Underwriting Product Specialist

About the role

The Crop Division of Great American Insurance Group is seeking a Senior Underwriting Product Representative or Underwriting Product Specialist to join their team. This position is based in Cincinnati, OH headquarters or one of their regional offices.

Responsibilities

• Develops, maintains, and conveys underwriting system training materials and job aids to support consistent and efficient system processing for internal staff.
• Develops and delivers training programs for agency partners on GreatAg system enhancements, process updates, and new functionality, including specialized seasonal training sessions.
• Learns and utilizes applicable reporting, analytics, and technology platforms, including Tableau and other third-party systems, to support underwriting operations, training initiatives, and process improvements.
• Represents the underwriting function in cross-functional meetings and projects, collaborating with Claims, Compliance, Information Technology, and other business partners to support operational objectives and system enhancements.
• Serves as a subject matter resource on underwriting processing systems, workflows, and product-related processes, providing guidance and support to underwriters, agencies, and business partners.
• Identifies opportunities to improve underwriting forms, and system functionality by recommending and implementing solutions that enhance operational efficiency.
• Troubleshoots system issues and works with IT resources to fix and improve system applications and address programming needs based on RMA changes and other business needs.

Requirements

• Bachelor's degree in Agriculture, Business, or a related field, or equivalent experience.
• Average of 5 years of crop insurance underwriting, product support, technical training, or agency-facing experience.
• Strong knowledge of MPCI programs, RMA regulations, policy provisions, underwriting workflows, and related crop insurance processes.
• Ability to interpret and communicate regulatory, procedural, and product changes to internal and external stakeholders.
• Proficiency with Excel, underwriting systems, and other business applications, along with strong written and verbal communication skills.
• Senior-level, lead, or subject matter expert experience supporting underwriting operations.
• Preferred experience in collaborating with IT partners regarding system enhancements, leading and testing of IT tickets. And troubleshooting system issues related to crop insurance system applications.
• Familiarity with private crop insurance products in addition to MPCI and established relationships within the crop insurance industry (preferred).

Qualifications

• Job level and compensation will be based on the selected candidate's experience, skills, and qualifications.
• This position is not eligible for employment visa sponsorship.
• Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Skills

• Excel proficiency
• Underwriting systems
• Business applications
• Communication skills
• Collaboration with IT partners
• System enhancements
• Troubleshooting system issues
• Private crop insurance products
• MPCI programs
• RMA regulations
• Policy provisions
• Underwriting workflows
• Product-related processes

Benefits

• Medical, dental, and vision coverage
• Wellness plans
• Paid time off and holidays
• 401(k) plan with company match
• Employee stock purchase plan
• Commuter benefits