Crop Underwriting Product Specialist

About the role

The Crop Division of Great American Insurance Group is seeking a Senior Underwriting Product Representative or Underwriting Product Specialist to join their team. This position is based in Cincinnati, OH headquarters or one of their regional offices in Albany, GA; Peoria, IL; Eau Claire, WI; Lawrence, KS; Fargo, ND; or Fresno, CA. The position level and compensation will be based on the selected candidate's experience, skills, and qualifications.

Responsibilities

• Develops, maintains, and conveys underwriting system training materials and job aids to support consistent and efficient system processing for internal staff.
• Develops and delivers training programs for agency partners on GreatAg system enhancements, process updates, and new functionality, including specialized seasonal training sessions.
• Learns and utilizes applicable reporting, analytics, and technology platforms, including Tableau and other third-party systems, to support underwriting operations, training initiatives, and process improvements.
• Represents the underwriting function in cross-functional meetings and projects, collaborating with Claims, Compliance, Information Technology, and other business partners to support operational objectives and system enhancements.
• Serves as a subject matter resource on underwriting processing systems, workflows, and product-related processes, providing guidance and support to underwriters, agencies, and business partners.
• Identifies opportunities to improve underwriting forms, and system functionality by recommending and implementing solutions that enhance operational efficiency.
• Troubleshoots system issues and works with IT resources to fix and improve system applications and address programming needs based on RMA changes and other business needs.

Requirements

• Bachelor's degree in Agriculture, Business, or a related field, or equivalent experience.
• Minimum of 5 years of crop insurance underwriting, product support, technical training, or agency-facing experience.
• Strong knowledge of MPCI programs, RMA regulations, policy provisions, underwriting workflows, and related crop insurance processes.
• Ability to interpret and communicate regulatory, procedural, and product changes to internal and external stakeholders.
• Proficiency with Excel, underwriting systems, and other business applications, along with strong written and verbal communication skills.
• Senior-level, lead, or subject matter expert experience supporting underwriting operations.
• PREFERRED: Experience in collaborating with IT partners regarding system enhancements, leading and testing of IT tickets. Troubleshooting system issues related to crop insurance system applications. Familiarity with private crop insurance products in addition to MPCI and established relationships within the crop insurance industry.

Qualifications

• Bachelor's degree in Agriculture, Business, or a related field, or equivalent experience.
• Generally, a minimum of 5 years of crop insurance underwriting, product support, technical training, or agency-facing experience.

Skills

• Strong knowledge of MPCI programs, RMA regulations, policy provisions, underwriting workflows, and related crop insurance processes.
• Ability to interpret and communicate regulatory, procedural, and product changes to internal and external stakeholders.
• Proficiency with Excel, underwriting systems, and other business applications, along with strong written and verbal communication skills.
• Senior-level, lead, or subject matter expert experience supporting underwriting operations.
• PREFERRED: Experience in collaborating with IT partners regarding system enhancements, leading and testing of IT tickets. Troubleshooting system issues related to crop insurance system applications. Familiarity with private crop insurance products in addition to MPCI and established relationships within the crop insurance industry.

Benefits

We offer competitive benefits packages for full-time and part-time employees. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.