Jobs · Engineering

CRM Solutions Associate

HRCap, Inc. · United States · 1 mo ago
RemoteRemoteEngineering$62k–$78k/yrFull-time

About the Job

Our client is a high-growth technology enterprise scaling integrated business cloud automation frameworks for mid-market clients. We are seeking an analytical, systems-focused CRM Solutions Associate to manage data architecture parameters, profile property mappings, and internal workflow automations within central corporate databases.

Why Join Us

The Ideal Path to Systems Architecture: Skip basic data entry slots. Learn enterprise Customer Relationship Management (CRM) configuration mechanics and cloud automation logic straight from certified architects.

High-Demand Technical Domain Access: Build a lucrative technical foundation managing corporate database rules, system access parameters, and automated logic flows.

Responsibilities

  • Data Entry Path Governance: Monitor corporate CRM system log integrity, fixing profile duplication exceptions and tracking metadata field cleanliness across accounts.
  • Automated Workflow Layout Engineering: Build, modify, and test simple system automation rules, email delivery hooks, and task assignment parameters across commercial teams under senior oversight.
  • System Analytical Metric Extraction: Compile data pipeline metrics and active sales pipeline totals to build clean reporting tables for management review.
  • Client Documentation Support: Assist in maintaining comprehensive knowledge base documentation and internal operating procedures for system configurations.
  • Cross-Functional Coordination: Serve as a point of contact for departmental queries regarding CRM functionality, ensuring efficient communication across teams.
  • System Performance Monitoring: Regularly audit active automated workflows to identify and address bottlenecks or performance discrepancies.

Requirements

  • Education: Bachelor’s degree in Management Information Systems (MIS), Computer Science, Business Technology Analytics, or an equivalent technical or business-quantitative discipline.
  • Experience Level: 0 to 2 years of professional experience. Corporate business systems internships, database design university capstones, or extensive data mapping portfolios are required.
  • Data Sheet Logic Fluency: Advanced command of data filtering, lookup formulas, and matrix organization within Microsoft Excel or Google Sheets.
  • Analytical Mindset: Demonstrated ability to analyze complex data sets and derive actionable business insights.
  • Communication Skills: Excellent written and verbal communication skills for collaborating across diverse teams.
  • Collaborative Problem-Solving: Ability to work effectively in a team environment to troubleshoot system issues and optimize processes.

Preferred Qualifications

  • Initial foundational certification tracks or practical experience adjusting options inside Salesforce or HubSpot platforms.
  • Basic understanding of relational database design structures or data query elements (SQL).

Job Location & Details

Employment Type: Full-Time, Permanent

Location: 100% Remote (USA)

Pay & Benefits

Salary Range: $62,000 – $78,000 USD base structure + Continuing Tool Certification Stipends and Premium Corporate Benefits.

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