Associate Solutions Consultant
About the role
As a member of the Professional Services Organization and an Associate Solutions Consultant, you will help NAVEX’s customers realize the potential impact of our risk and compliance management solutions and services. You will work directly with current and prospective customers post-sale to assess the potential impact of NAVEX’s solution, identify specific business requirements, and quantify the value to be gained by leveraging NAVEX business fundamentals and Professional Services Methodology within our customers' Governance Risk and Compliance (GRC) programs.
You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!
What you’ll get
- Meaningful Purpose: Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
- High-Performance Environment: We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
- Candid, Supportive Culture: We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
- Growth That Matters: You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
- Rewards for Results: We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.
Responsibilities
- Partner with customers to evaluate existing systems, processes, and/or user needs to analyze, recommend, design, and implement best practices associated with multiple applications.
- Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision.
- Analyze and map customer business requirements to implementation objectives and the defined Scope of Work.
- Liaise between cross-functional teams to coordinate and execute the project lifecycle.
- Effectively report and communicate to project teams.
- Develop and maintain a deep understanding of the functional architecture of various NAVEX software solutions.
- Present NAVEX’s products and services to customers while providing functional and technical expertise.
- Utilize Salesforce.com and Professional Service Automation tools to optimize Sales and Project Management activities.
- 10% - 15% air travel, including overnight stays, may be required.
Requirements
- Bachelor’s Degree or equivalent experience.
- 2+ years of software implementation experience; Ethics & Compliance industry experience in Training, Policy, or Ethics a plus.
- Experience with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation.
- Strong analytical and decision-making ability; used to gathering business requirements and solution-oriented proposals.
- Excellent organizational and interpersonal skills; ability to work with a cross-functional, remote team and coordinate project escalations.
- Self-motivated with the ability to work under tight deadlines and respond to changing business and technical environments.
- Proven project management, planning, and presentation skills.
- Experience with MS Office Professional applications.
- Experience conducting meetings/presentations using web tools.
- Culture Agility: Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through.
- AI Readiness: Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes.
- Fuel performance and outcomes: Leverage your job competencies and champion NAVEX’s core values.
Pay
The starting pay for this role is $75,000 per annum.