Critical Time Intervention (CTI) Coach

About the role

The Critical Time Intervention (CTI) Coach is the direct contact for clients under the CTI model. Critical Time Intervention (CTI) is a short-term intervention, for nine months, with the primary focus on connecting people to long-term support (both clinical and social). During all phases of the CTI process the CTI Coach will partner with clients and community service providers to identify barriers and develop comprehensive plans to connect to appropriate supports for stability and safety in the community.

• Pre-CTI Phase: Rapidly engage referred individuals and facilitate enrollment.
• Phase 1: Assess barriers and connect to primary supports.
• Phase 2: Strengthen supports and connect to community providers.
• Phase 3: Ensure long-term stability for the client and confirm all long-term services remain in place without impediment.

We are looking for a dedicated team player genuinely invested in serving our population, developing outstanding professionals, and committed to making a difference each day.

Requirements

• Bachelor’s Degree.
• Experience in behavioral health and/or social determinants of health preferred.
• Experience with social determinants of health-related programs, including but not limited to housing, employment, food insecurity, and entitlements preferred.
• Understanding of NH systems of care, with experience working between systems preferred.
• Ability to communicate effectively both orally and in writing.
• Ability to utilize technology provided to perform requirements of the job.
• Valid driver’s license, proof of adequate automobile liability insurance, and reliable transportation required.
• Must be vaccinated against or willing to get vaccinated against COVID-19 by the date of hire, subject to eligibility for exemption.
• Must pass a background check including criminal and driving records.

Benefits

• Competitive salary.
• $1000 sign-on bonus.
• Comprehensive benefits including health, dental, vision, life, and long-term disability insurance.
• 403(b) retirement plan.
• Generous paid time off.
• Supportive, collegial, and flexible work environment.