Critical Power Field Service Technician

About the role

Critical Power Field Service Technician-Houston, Tx Alpine Power Systems, established in 1963, is a nationwide provider of critical power solutions. We specialize in backup power systems, including batteries, UPS systems, generators, power equipment, and renewable energy solutions. We are currently seeking a Critical Power Field Service Technician to join our growing team. This is a hands-on, customer-facing position for someone who enjoys troubleshooting, working independently, and providing reliable solutions in the field.

Extensive Training & Development At Alpine Power Systems, we invest in the development of our technicians. Our extensive training program combines classroom instruction with hands-on technical training in our dedicated training lab. New technicians receive practical experience with the equipment and systems they will encounter in the field, along with ongoing safety and technical training to support their continued development and career growth.

Responsibilities

• Travel to customer facilities to evaluate equipment, identify service needs, and provide solutions.
• Install, service, maintain, and repair a variety of battery and critical power systems.
• Perform preventive maintenance and inspections on existing systems and equipment.
• Troubleshoot battery systems, chargers, UPS systems, and related critical power equipment.
• Develop a strong understanding of the features and capabilities of multiple product lines.
• Read and interpret equipment layouts, drawings, schematics, and technical documentation.
• Safely use hand tools, power tools, meters, and testing equipment.
• Accurately complete required service documentation and reports.
• Follow Alpine Power Systems and customer safety policies, procedures, and PPE requirements.
• Maintain a professional, customer-focused approach while working independently at customer locations.
• Provide exceptional service and strive to exceed customer expectations.
• Travel and work occasional overtime, weekends, or after-hours as customer and business needs require.

Qualifications

• High school diploma or GED
• Must be at least 21 years of age