Critical Operations Technician

About the role

The Critical Operations Technician (COT) supports a local data center campus. Key responsibilities include maintaining mechanical, electrical, and fire life safety systems, executing safety, team, availability, communication, and knowledge-related programs, and managing day-to-day operations.

Responsibilities

• Mechanical responsibilities: Working on chilled water systems, HVAC components, humidification systems, and central plant operations.
• Electrical responsibilities: Operating and monitoring electrical/critical power distribution systems, UPS, PDU, and RPP cabinets.
• Fire Life Safety responsibilities: Monitoring wet and pre-action sprinkler systems and their detection devices.
• Other duties: Implementing safety culture, tracking and trending operational characteristics, providing feedback to management, managing preventive and predictive maintenance, assisting with database management, and providing exceptional customer service.

Requirements

• High school diploma or equivalent.
• At least 3-5 years' experience in a data center or related mission-critical operations role.
• Experience with Microsoft Office applications and other database housing software.
• Strong understanding of data center electrical and mechanical systems, including UPS, transformers, PDUs, RPPs, chillers, CRAH, CRAC, STS, ATS, and pre-action systems.
• Knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety.
• Familiarity with data center trending and analysis, and ability to use PC-based site monitoring systems.
• United States Navy Nuclear Engineering preferred.
• Bachelor’s degree or equivalent work experience preferred.

Qualifications

• Highly communicative and persuasive, able to blend analytics with experience in decision-making.
• Comfortable handling multiple tasks and working in stressful situations.
• Naturally curious and driven toward continual improvement.
• Team builder who takes the time to understand and develop the strengths of resources.
• Willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.
• Comfortable in a high-stress, fast-paced environment with shifting priorities.

Skills

• Strong understanding of data center electrical and mechanical systems.
• Experience with Microsoft Office applications and other database housing software.
• Knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety.
• Familiarity with data center trending and analysis, and ability to use PC-based site monitoring systems.
• Ability to manage preventive and predictive maintenance schedules.
• Experience with CMMS systems.
• Ability to solve problems using developed procedures.
• Experience with asset and consumable inventory management.
• Excellent communication and customer service skills.
• Ability to provide applied mechanical and integrated control expertise for the entire data center.
• Technical writing skills for preventative or corrective maintenance activities.

Benefits

• Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, Paid Leave Programs.

Pay

$40.00 - $53.00 per hour.

Schedule

Work hours may vary based upon business needs.

Qualifications

• Must be eligible to work in the United States.
• Must pass a comprehensive background screening.
• Must be able to lift and/or move up to 25 pounds.
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.
• Must be comfortable working in a high stress, fast paced environment with shifting priorities.

Why STACK?

• Competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, and flexible spending accounts.
• Fun is part of our DNA, with events, game nights, happy hours, and barbecues.
• We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.
• We are growing, offering great opportunities for impact.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.