Critical Operations Integration Lead

About the role

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. The Critical Operations Integration Lead sits at the intersection of construction, commissioning, and operations, ensuring that new capacity is delivered to the operational quality bar required from day one.

Responsibilities

• Own formal readiness criteria and a risk-based go/no-go register for turnover
• Conduct pre-turnover readiness checks, evaluating handover packages for completeness and alignment with STACK's operational standards
• Perform site walks focused on maintainability, safety access, operator touchpoints, and as-left equipment state prior to handover
• Witness critical equipment functional performance tests and operator-facing BMS/EPMS alarm and controls tests
• Verify that submittals, one-lines, O&M manuals, and warranty documentation are organized, complete, and accessible to site operators before handover
• Ensure CMMS/EAM data is loaded and usable before turnover
• Ensure punchlist items and deferred scope have clear ownership at handover, not inherited by default by the operations team
• Identify issues that fall between teams as construction and commissioning phases close, and ensure those issues have a defined owner and resolution path before they become an operations burden
• Verify critical spares, consumables, special tools, and vendor support paths are in place
• Own early-life support and warranty-period defect capture with a standard defect taxonomy
• Publish portfolio KPIs tied to readiness quality escapes
• Partner with Construction in turnover meetings and walkdowns as an ops-interest voice, without adding gates or friction
• Collaborate with Commissioning to carry operator-impact findings forward without altering Cx execution
• Observe across sites and builds to identify thematic patterns in how quality issues originate and escape detection
• Trace recurring themes upstream to their origin: a vendor QC gap, a GC execution pattern, a Cx scope boundary, or an acceptance criterion without teeth
• Translate findings into process-level insights and evidence-backed recommendations
• Provide leadership with the clarity needed to decide what's worth fixing at the source and what's worth managing in operations

Requirements

• 5–8 years in critical infrastructure environments, with meaningful exposure to both the build/Cx side and operations
• Analytical instinct: able to categorize findings, spot patterns, and build structured outputs others can act on
• Hands-on familiarity with commissioning processes, turnover documentation, and BMS/EPMS systems from an operational use perspective
• Working knowledge of construction QA/QC and what good GC execution looks like versus what gets accepted under schedule pressure
• Enough operations experience to know what breaks operators post-handoff, and to speak credibly with site teams
• Cross-functional credibility: able to work alongside Construction and Cx as a partner while holding an independent ops-interest perspective
• Working knowledge of commissioning processes and what they do and don't verify, whether from a Cx, construction, or senior operations background
• Builder mindset: this role will create things that don't exist yet, the right candidate is energized by that
• Bachelor's degree in Engineering, Construction Management, or related field, or equivalent experience

Preferred Qualifications

• Direct data center experience in construction, commissioning, or hyperscale environments
• Familiarity with controls deployment quality: point-to-point testing, logic mapping, alarming, and naming standards
• Experience with CMMS platforms and understanding of how turnover quality affects long-term maintenance performance
• Exposure to quality management systems or reliability-centered methodologies (FMEA, RCM, or equivalent)
• Experience contributing to process improvement at a systems level, not just identifying problems but designing the mechanism that prevents recurrence

Benefits

• Competitive medical, dental, and vision benefits
• Generous HSA employer contribution
• Robust mental health support program
• Voluntary benefit options like critical illness and hospital indemnity coverage
• Retirement plan with company match
• Annual bonus/merit or commission opportunity
• Monthly cell phone subsidy
• Educational focus and support
• Company Events offered in-person and virtually
• Employee Resource Groups led by employees with specific interests or backgrounds