Critical Infrastructure Engineer I - Delivery - OH or PA

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

About the role

This position requires significant experience in common systems engineering standards (RBOC, AT&T, or major telecommunications provider). The applicant will design and specify material for AC and DC power equipment including commercial AC power building entries, switchboards, transformers, generators, UPS backup systems, rectifiers, power distribution, batteries, grounding systems, fire control systems, HVAC, and additional materials required to support installation. The role also involves maintenance of central office records, including updates to floor plans and front equipment drawings to reflect installations and completing capacity management reports for all AC and DC power equipment.

This role’s territory will be located in Ohio, Western Pennsylvania, Michigan, Illinois, Indiana and Upstate New York. The position requires travel and includes use of a company vehicle for field work. Candidates must live in one of these areas to be considered.

Responsibilities

• Manage contracted maintenance vendors for callout repairs and quoted service repairs on critical infrastructure systems, including invoicing and quoted PR submittals.
• Develop best operating practices and standards.
• Write Method of Procedures (MOPs) for all critical infrastructure equipment repairs and augments.
• Ensure all maintenance activities are performed in accordance with approved MOPs.
• Evaluate vendor/contractor field service reports describing all activities (preventive maintenance, repairs, etc.) performed on critical infrastructure equipment.
• Resolve operational deficiencies discovered on Preventive Maintenance Inspections (PMI) and contractor PMs.
• Assist Field Operations and NCC/NOC technicians with operational support issues that may require vendor or manufacturer support.
• Develop reliability reports to identify areas of concern that could develop into future problems.
• Serve as a subject matter expert on critical infrastructure equipment issues for all product groups and advise on solutions for technical problems or barriers.
• Manage all critical infrastructure augment projects (CapEx/OpEx) to affect break/fix repairs, ensure environmental compliance, and complete annual permitting.
• Maintain critical infrastructure equipment inventory accuracy and data integrity in SF and M6.
• Travel throughout the Zayo footprint in OH and PA as required.

Requirements

• Bachelor’s degree in Electrical, Mechanical, or Civil Engineering or equivalent experience.
• Minimum of five (5) years of experience in telecommunications critical infrastructure (CI) equipment, including AC power distribution, buildings, grounding, fire systems, generators, ATS/MTS, uninterruptible power systems (UPS), DC power plant systems, and cooling systems.
• Experience with Microsoft Office, Salesforce, and database applications.
• Project management experience.
• Ability to pass an MVR check to maintain eligibility to operate a company-issued vehicle (no more than 2 moving violations within the past 3 years); must possess a valid state-issued driver’s license.

Pay

Estimated base salary range: $77,100 – $111,000 USD annually. The base pay range is a guideline and may vary based on geographic location, work experience, skill level, certifications, and other business and organizational needs.

Benefits

• Excellent health, dental, and vision insurance.
• Retirement 401(k) savings plan.
• Generous paid time off policy, including paid parental leave.