Critical Infrastructure Engineer I

Responsibilities

• Learning and utilizing skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher.
• Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required.
• This is an entry-level position in the Regional Operations Team.
• 24x7 facility on-call responsibility
• Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.
• Read and interpret blueprints, engineering specifications, project plans and other technical documents.
• Drive change toward operational excellence goals.
• Identify constraints and propose solutions
• Assist in disaster recovery "dry run" exercises
• Assist in commissioning efforts
• Maintain AHJ requirements
• Maintain and implement change windows per company policies.
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment
• Assist with off-hours and weekend maintenance activities when required.
• Assist with reports on customer utilization, including space and power.
• Be able to read Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center.
• Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.
• Monitoring/alerting of facility equipment
• Perform other duties as assigned by management

Requirements

• 1 Year of data center experience
• 1+ years of experience with root cause analysis and troubleshooting/problem solving
• Experience working with building automation
• 1+ years of experience within a critical infrastructure environment.
• A basic understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU