Critical Infrastructure Electrical Engineer, Field Engineering

About the Role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Responsibilities

• Provide full life-cycle support to AWS data centers from design inception through site improvement and maintenance.
• Be the 'go to' engineering resource for your region when technical advice is needed, using subject matter expertise to engage with diverse teams to troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews (including critical equipment), and event support.
• Own the conceptual design for existing data center upgrades and design-solutions which add capacity, improve availability, increase efficiency, and enhance sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, and environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS's data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on-site visits within Amazon's data centers. Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

Basic Qualifications

• Bachelor's degree in Electrical Engineering, or experience working in electrical engineering field.
• 5+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience.

Preferred Qualifications

• Master's degree in Electrical Engineering.
• Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems.
• Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.), or experience in construction.
• Experience as a resident engineer or hands-on design consultant.
• Experience reading and interpreting construction drawings and specifications.
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in any Bigdata architecture and experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP).

Ideal Candidate Profile

• Possesses strong engineering judgement and is able to provide recommendations despite uncertainty/ambiguity.
• Possesses excellent communication and writing skills, attention to detail, and maintains high quality standards.
• Organized with the ability to set priorities and meet deadlines and budget.
• Possesses leadership and problem-solving skills.
• Detail and data oriented.
• Has experience solving problems with engineered solutions.
• Has experience managing engineering projects and consultants.
• Builds trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).
• Adaptable and inclined to get into the field to see things up close.
• Excited about a mix of office and field work.