Critical Infrastructure Electrical Engineer, Field Engineering

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Key job responsibilities

• Provide full life-cycle support to AWS data centers from design inception through site improvement and maintenance
• Serve as the 'go to' engineering resource for your region when technical advice is needed
• Use subject matter expertise and engage with diverse teams to troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures
• Directly support operational issues with ad-hoc training, complex operating procedure reviews (including critical equipment), and event support
• Own the conceptual design for existing data center upgrades and design-solutions which add capacity, improve availability, increase efficiency and sustainability
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered
• Develop innovative solutions for AWS's data centers
• Work on concurrent projects, sometimes in multiple geographical regions
• Initiate and lead engineering audits including on-site visits within Amazon's data centers
• Produce reports outlining risks with recommended mitigations and remediations
• Act as resident engineer during new construction projects
• Support construction, commissioning, and turnover

Ideal candidate profile

• Possess strong engineering judgement and are able to provide recommendations despite uncertainty/ambiguity
• Detail and data oriented
• Have experience solving problems with engineered solutions
• Have experience managing engineering projects and consultants
• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers)
• Adaptable and inclined to get into the field to see things up close
• Excited about a mix of office and field work

A day in the life

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

Basic qualifications

• Bachelor's degree in Electrical Engineering or a related field
• Valid and active driver's license

Preferred qualifications

• Coursework in commercial/industrial power systems
• Possess leadership and problem-solving skills
• Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environments
• Experience using a variety of web based and other software tools for calculation and data processing

Pay

USA, NC, HAMLET - 96,600.00 - 160,000.00 USD annually