Critical Infrastructure Electrical Engineer, Field Engineering
About the Role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key Responsibilities
- Provide full life-cycle support to AWS data centers from design inception through site improvement and maintenance.
- Be the 'go to' engineering resource for your region when technical advice is needed, using subject matter expertise and engaging with diverse teams to troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training, complex operating procedure reviews (including critical equipment), and event support.
- Own the conceptual design for existing data center upgrades and design-solutions which add capacity, improve availability, increase efficiency, and sustainability.
- Interface with internal data center operations team, data center design engineering team, server hardware team, and environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
- Develop innovative solutions for AWS's data centers.
- Work on concurrent projects, sometimes in multiple geographical regions.
- Initiate and lead engineering audits including on-site visits within Amazon's data centers.
- Produce reports outlining risks with recommended mitigations and remediations.
- Act as resident engineer during new construction projects, supporting construction, commissioning, and turnover.
Basic Qualifications
- Bachelor's degree in Electrical Engineering or a related field.
- 3+ cumulative years of experience with industrial, municipal, or commercial engineering including but not limited to data centers, power generation, or oil/gas facilities.
- Must have a valid US driver's license and reliable personal transportation by start date.
Preferred Qualifications
- Experience as resident engineer or hands-on (in the field) design consultant or owner's engineer.
- Experience reading and interpreting construction drawings, specifications, submittal documents, and applicable building codes.
- Ability to carry design concepts through exploration, development, and into deployment/mass production.
- Basic understanding of both mechanical and/or electrical equipment/design related to data centers (including but not limited to: uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc.).
- Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environments.
Ideal Candidate Profile
- Possesses strong engineering judgement and is able to provide recommendations despite uncertainty/ambiguity.
- Possesses excellent communication and writing skills, attention to detail, and maintains high quality standards.
- Organized with the ability to set priorities and meet deadlines and budget.
- Possesses leadership and problem-solving skills.
- Detail and data oriented.
- Has experience solving problems with engineered solutions.
- Has experience managing engineering projects and consultants.
- Builds trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).
- Adaptable and inclined to get into the field to see things up close; excited about a mix of office and field work.
Day in the Life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.
Pay & Benefits
Base salary range: $116,800.00 - $160,000.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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