Critical Facility Technician (12pm-10pm)(Wed-Sat)

Job Summary

Data Centers at Iron Mountain operate a global colocation platform that enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions. Iron Mountain's data centers are powered by 100% renewable energy. The company partners with its 225,000 customers worldwide to preserve valuable artifacts, optimize inventory, and protect data privacy.

What We Offer

• 401(k) plan
• Employee Stock Purchase Plan
• Medical, Dental, and Vision benefits
• Employee Assistance Program
• Annual Merit Increases
• 2 Weeks Paid Vacation
• 7 Paid Holidays + Sick Pay
• Professional Development and Training
• Referral program

Responsibilities

• Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
• Maintain and oversee IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
• Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
• Monitor, resolve, and update all assigned service tickets using IMDC’s ticketing system.
• Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
• Proactively identify issues and take the needed steps to resolve them.
• Aid with service delivery tasks when needed.

Key Skills, Requirements And Competencies

• Experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems-Trane, York, Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
• Google Sheets and Google Classroom proficiency.
• Multi-tasking and attention to detail.
• Organization and prioritization.
• Dedication and desire to learn.
• Customer service mentality.

Qualifications

• Self-motivated team member with a strong sense of urgency and dedication to the team, customers, and IMDC’s vision.
• Ability to obtain security clearance via government or other agency background check may be required for customer support.
• Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship.

Pay and Benefits

The preference salary range for this position is $64,800.00 - $81,000.00 per year. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Equal Opportunity Employer

Iron Mountain is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.