Critical Facilities Technician (9pm-7am)

About the role

The Critical Facilities Technician position at Iron Mountain is designed for individuals with a strong sense of urgency and dedication to both their team and the company's vision. This role operates in a 24x7 data center environment, providing technical and facility support.

Responsibilities

• Proactively support the safety of the environment and occupants and ensure all safety procedures are adhered to while performing work.
• Maintain and oversee IMDC’s critical power, cooling/environmental, security & support systems to meet or exceed up-time service levels.
• Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
• Monitor, resolve, and update all assigned service tickets using IMDC’s ticketing system, including trouble tickets and customer installations of electrical and physical equipment.
• Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
• Proactively identify issues and take the needed steps to resolve them.
• Aid with service delivery tasks as needed.

Requirements and Competencies

• 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems, Trane, York, Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
• Google Sheets and Google Classroom proficiency.
• Multi-tasking and attention to detail.
• Organization and prioritization skills.
• Dedication and desire to learn.
• Customer service mentality.

What We Offer

• 401(k)
• Employee Stock Purchase Plan
• Medical, Dental, and Vision benefits – Day One
• Employee Assistance Program
• Annual Merit Increases, 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay
• Professional Development and Training
• Referral program