Critical Facilities Technician

From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center—from customized turnkey development, facilities management, and data center operations to customized construction needs worldwide. The world’s biggest companies trust T5 with their data center operations.

Responsibilities

• Operate and maintain critical and non-critical data center infrastructure, equipment, and systems
• Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks
• Monitor power, cooling capacity, and environmental conditions within the data halls
• Utilize a Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
• Perform preventive maintenance on data center electrical and mechanical equipment
• Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections; perform quality control reviews to ensure accuracy, clarity, and continual improvement
• Assist with the development of Data Center standards and policies when necessary
• Resolve all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command
• Respond to emergencies and critical issues as necessary; work independently and as a team, according to staffing and situation, towards complete recovery
• Troubleshoot and document technical issues, escalate as appropriate, and ensure issue resolution
• Assist with planning on all corrective issues
• Assist and/or complete physical and logical installations of T5 services
• Maintain accurate facility data including rounds, PM work orders, change management, etc.
• Maintain strict adherence to change control activities
• Manage assigned workflow tasks to provide timely turnaround
• Escort and work effectively with outside contractors; ensure they abide by critical facility work rules
• Complete facility rounds at the beginning of each shift to ensure data center and grounds upkeep
• Follow T5 data center corporate policies and procedures
• Participate in facility training programs on a regular basis
• Assist in facility operations, as required
• Participate in construction and commissioning, as directed by the CFM
• Work shifts to support 24×7 data center operation; have flexibility in work hours to cover other shifts
• On-call emergency support as required
• Adhere to all federal and local safety laws
• Complete other duties consistent with your role as assigned by T5FM management
• Any resource who has not completed Level I training within 30 days of employment, and Level II training within 60 days of employment, will not be allowed to work on shift by themselves without a resource that has completed both Level I and II training

Requirements

• High school degree, required
• Prior military or technical school training, preferred
• 1-3+ years experience in Mission Critical Environments
• Electrical or mechanical license, preferred

Physical Requirements

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to pick-up minimum 60 lbs
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside