Critical Facilities Technician

Responsibilities

• Operate and maintain critical and non-critical data center infrastructure, equipment, and systems
• Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks
• Maintain accurate facility data including, rounds, PM work orders, change management, etc
• Resolve all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command
• Troubleshoot and document technical issues, escalate as appropriate, and ensure issue resolution
• Assist with planning on all corrective issues
• Assist and/or complete physical and logical installations of T5 services
• Manage assigned workflow tasks in order to provide timely turnaround
• Escort and work effectively with outside contractors, ensure they are abiding by critical facility work rules
• Complete facility rounds at the beginning of each shift to ensure data center and grounds upkeep
• Participate in facility operations, as required
• Work shifts to support 24×7 data center operation, and have flexibility in work hours to cover other shifts
• On call emergency support as required

Qualifications

• High school degree, required
• Prior military or technical school training, preferred
• 1-3+ years experience in Mission Critical Environments
• Electrical or mechanical license, preferred