Critical Facilities Technician

About the role

We are searching for a Critical Facilities Technician to join our team in Plano, TX. Under the direction of the Facility Manager, this position requires extensive hands-on analysis, maintenance, and troubleshooting of our 24x7 facility operations. Work includes installation, repair, and maintenance of critical and non-critical mechanical and/or electrical machinery and controls located in the interior and exterior of the building.

Responsibilities

• Maintains, monitors, and performs preventive, predictive, and corrective maintenance on critical and non-critical equipment.
• Mechanical areas: operation and maintenance of HVAC systems, plumbing, generators, fire detection/suppression, life safety, temperature control, building management systems, and digital systems (fire alarm, duress, card access, CCTV).
• Electrical responsibilities: plan, implement, coordinate, and supervise electrical operations, maintenance, and energy management programs for a critical facilities environment.
• Ensure conformance with all Change control development, approvals, and execution.
• Schedule, develop, and ensure quality assurance for all preventive maintenance, contracted maintenance, and general maintenance.
• Perform all work in strict accordance with governing MOP/SOP/ERP procedures and maintenance work instructions.
• Operate and monitor critical and non-critical system equipment and components.
• Oversee work efforts (including 3rd party contractors) for safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment.
• Disable and enable fire alarm control panels and systems.
• Receive and execute work orders for preventative and corrective maintenance on critical systems and building physical structure; consult with Facility Manager or Lead CFT to order necessary materials.
• Finalize work orders by completing necessary documentation in the computerized maintenance management system.
• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns.
• Monitor building operations and tour properties periodically during scheduled shift.
• Understand the engineering design and operational aspect of all electrical systems.
• Evaluate, assign, and monitor safe work responsibilities and safety procedures for employees and contractors.
• Respond quickly to emergency situations, develop and communicate improvements to ADC’s processes for continuous improvement and innovation.

Requirements

• High school diploma and minimum 3-5 years’ experience in electrical or mechanical critical facilities support; or 7+ years’ experience as HVAC or mechanical/electrical technician.
• Electrical/Mechanical certifications preferred.
• Able to work overtime and longer shifts (12 hours).
• Shifts may require work day/night/weekend/holiday.
• Computer skills required: MS Office.

Pay

Hourly pay range: $35.00–$45.00.

Benefits

• Health Coverage: Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants; FSAs for health and dependent care.
• Retirement Savings: 401(k) plan with company match and immediate vesting.
• Paid Time Off: Competitive time off plan and holiday pay.
• Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election).
• Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage.
• Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives.
• Professional Development: Bonus opportunities and professional growth support.