Jobs · Healthcare · California

Critical Care Nurse, Clinical Solution Specialist - Patient Monitoring (Field: Northern California)

Philips · San Jose, CA · 3 wk ago
Healthcare$101k–$160k/yrFull-time

About the role

This role requires approximately 90% travel across the district, with an average driving time of 1-4 hours daily. Occasional overnight stays and travel by air/train/bus may be required. Further support across the zone is required, and occasional national travel may be necessary.

Responsibilities

  • Serving as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process.
  • Establishing and maintaining strong working relationships with key internal partners and customers to enable a successful implementation team.
  • Understanding customer goals and developing plans to support clinical solutions implementation and usage – delivering clinical services to customers that are consultative, advanced, and focused on workflows and optimization.
  • Managing the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions.
  • Understanding the clinical implications of technical implementations (including networks and clinical informatics systems); applying product and clinical knowledge to troubleshoot and solve problems.

Requirements

  • A Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse).
  • Must be able to provide verification for current/active license.
  • Experience as a Registered Nurse in a hospital environment, with 4+ years of experience preferred.
  • Prior clinical training and adult education delivery experience is highly preferred.
  • Knowledge of Philips IntelliVue monitoring equipment and applications preferred.
  • Knowledgeable in Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings.
  • Preferred certifications: Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+).
  • Passionate about technology and education related to patient care.
  • Excellent verbal and written communication and presentation skills.
  • Ability to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
  • Flexible working hours (based on business needs).
  • Ability to wear all required personal protective equipment.

Qualifications

  • Must be able to perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation.

Skills

  • Strong clinical knowledge and expertise in critical care environments.
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication and interpersonal skills.
  • Ability to manage multiple projects and priorities.

Benefits

The role includes company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Other compensation such as a quarterly incentive plan, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more.

Pay

The annual pay range for this position in CA is $101,000 to $160,000.

Schedule

This role is a field role requiring approximately 90% travel across the district, with an average driving time of 1-4 hours daily. Occasional overnight stays and travel by air/train/bus may be required. Further support across the zone is required, and occasional national travel may be necessary.

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