Critical Care Nurse - Clinical Solution Specialist, Patient Monitoring (Travel: Northern California)

Bring your passion for patient care and technology to this role where you’ll be responsible for providing clinical customer support as the clinical application knowledge expert. You’ll facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products to ensure a quality customer experience.

Responsibilities

• Serve as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process.
• Establish and maintain strong working relationships with key internal partners and customers to enable a successful implementation team.
• Understand customer goals and develop plans to support clinical solutions implementation and usage.
• Deliver clinical services to customers that are consultative, advanced, and focused on workflows and optimization.
• Manage the clinical aspects of an implementation, including assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions.
• Understand the clinical implications of technical implementations (including networks and clinical informatics systems).
• Apply product and clinical knowledge to troubleshoot and solve problems.

Requirements

• 4+ years of experience as a Registered Nurse in a hospital environment.
• Experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings.
• Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse); must be able to provide verification for current/active license.
• Prior clinical training and adult education delivery experience is highly preferred.
• Knowledge of Philips IntelliVue monitoring equipment and applications preferred.
• Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred.
• Excellent verbal and written communication and presentation skills.
• Approximately 90% travel across the district is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air/train/bus may be required. Further support across the zone is required, and occasional national travel may be needed.
• Must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
• Must be able to work flexible hours (based on business needs).
• Must be able to wear all required personal protective equipment.
• May be required to comply with vendor credentialing.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Pay

The annual pay range for this position in CA is $101,000 to $160,000. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. This role also includes a company fleet/car, training, and advancement opportunities. In addition, other compensation such as a quarterly incentive plan, sales commission, or long-term incentives may be offered.

Benefits

• Comprehensive Philips Total Rewards benefits program, including generous PTO.
• 401k (up to 7% match).
• HSA (with company contribution).
• Stock purchase plan.
• Education reimbursement.

Schedule

This is a field role requiring full-time presence at customer or supplier locations. For office-based teams, working in-person at least 3 days per week is expected.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Northern California.