Crisis Worker-Adult Community Mobile Crisis

About the role

To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member. To work as a team member to provide crisis intervention, support, safety plans and linkages to youth and families in Northeast Philadelphia, Region 1. The program operates 365 days/year, 24 hours/day. Hours for this shift is Tuesday through Saturday, 4:00pm - 12:30am.

Responsibilities

• Provide crisis assessment, intervention, education, and support in person, with assigned team member, within a designated time frame to referrals received by DBH/CBH.
• Utilize approved evidence-based practices and tools when providing crisis assessment and intervention, including SAMHSA crisis intervention guidelines and resolution models.
• Assure all interventions are person-centered and driven by the individual and their family/supports.
• Obtain from the family/supports, if release of information allows, an understanding of the events that led to the crisis from everyone’s perspective.
• If the individual is currently receiving services, collaborate with other treatment providers, if release of information allows.
• Assist the individual in obtaining and maintaining culturally appropriate basic living needs including but not limited to housing, food, medical care, recreation, and education through linkage to resources and additional supports.
• To provide follow-up care and/or transfer to other levels of care from the moment that an assessment is completed, and the plan has been developed.
• To assure appointments are scheduled at a time and place convenient for the individual.
• To complete or assist others in completing involuntary commitment petitions.
• To arrange and follow through with voluntary or involuntary hospitalization admissions.
• To follow all procedures regarding the initiation of a commitment.
• To link the individual to the CRC or other 24/7 crisis staff and remain with them until the connection and collaboration is completed.
• To develop with the individual and their family/supports, if available, a safety/ crisis plan obtaining everyone’s perspective, strengths and ideas.
• To be knowledgeable of local community resources and services and provide care coordination.
• To provide up to 72 hours of intervention by scheduling follow up appointments at a time convenient for the individual, which includes evening and weekend appointments in the home and community.
• To perform other duties as assigned.

Requirements

• Bachelor’s or Master’s Degree from an accredited college or university in a human services field, i.e., social work, counseling, psychology, criminal justice
• 1 year experience in a Behavioral Health system
• Ability to use an Electronic Health Record
• Good interpersonal and communication skills
• Active Driver's License and vehicle required

Qualifications

• Competitive pay
• Annual increases
• Performance and longevity bonuses
• Comprehensive benefits package for staff and family
• No-cost pension plan
• Ongoing professional development opportunities, including licensure supervision
• Cutting-edge treatment facility, resources, and treatment modalities
• Opportunities for advancement and growth within the organization
• Eligible for the Federal Public Student Loan Forgiveness (PSLF) program
• Referral bonus for referring a friend who accepts employment
• Job Summary

Skills

• Knowledge of local community resources and services
• Ability to use an Electronic Health Record
• Interpersonal and communication skills
• Knowledge of crisis intervention guidelines and resolution models

Benefits

• No-cost pension plan
• Professional development opportunities
• Student loan forgiveness program eligibility

Pay

Competitive pay

Schedule

Hours for this shift is Tuesday through Saturday, 4:00pm - 12:30am.