Crisis Specialist - 30 hour - overnight shift- Flagstaff
Terros Health’s Mobile Crisis teams provide behavioral health, prevention, education, and crisis stabilization services. They serve children, adolescents, adults, senior adults, and families—as well as schools, neighborhoods, organizations, and businesses—by providing phone, walk-in, and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior.
About the role
The Crisis Specialist has a dual role: first, as part of the mobile crisis team, responding on-site to individuals in crisis whose issues cannot be resolved by the crisis call center telephonically; second, engaging in administrative activities necessary for the crisis department to function on a daily basis.
Responsibilities
- Perform mobile crisis interventions in a variety of settings including individual residences, schools, and hospital emergency rooms.
- Work effectively and respectfully with clients, families, schools, first responders, and all others involved.
- Support hospital discharges by providing assessment, planning, and facilitation with the hospital team.
- Act as a key interface between the Crisis Department and the crisis call center.
- Ensure the necessary infrastructure is in place and operating.
- Help manage the Crisis Department schedule.
- Work closely with fleet and facilities departments.
- Audit documentation to ensure administrative completeness and accuracy.
- Display flexibility and ability to adapt to change.
- For licensed clinicians, provide clinical oversight to BHTs as needed.
- Assist Director and Manager with tasks as needed.
Requirements
- Professional, friendly, self-starter, organized, and compassionate.
- Bilingual in Spanish is a plus (additional language differential available).
Schedule
Thursday–Saturday, 6:00 PM–4:00 AM (30 hours per week). Evening and weekend shift differentials available.