Crisis Response Advocate

About the role

Rose Brooks Center, a nonprofit domestic violence agency, seeks a full-time Crisis Response Advocate to provide survivor-centered, trauma-informed, accessible, and inclusive crisis advocacy to survivors of domestic violence, primarily referred through the Bridge Program and law enforcement. This position is co-located at higher volume hospitals to maintain the support and utilization of the Bridge Program.

Crisis advocacy services include safety planning; assisting survivors with Emergency Ex Parte Orders of Protection and Crime Victims' Compensation applications; connecting survivors to Rose Brooks Center services and community resources; and providing follow-up advocacy. The Crisis Response Advocate also supports the Bridge Program and Lethality Assessment Program (LAP) while collaborating across agency programs, multidisciplinary partners, and external systems to provide coordinated, survivor-centered services that advance the agency's mission and values.

Responsibilities

• Provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence.
• Assist survivors with safety planning, Emergency Ex Parte Orders of Protection, and Crime Victims' Compensation applications.
• Connect survivors to Rose Brooks Center services and community resources.
• Provide follow-up advocacy.
• Support the Bridge Program and Lethality Assessment Program (LAP).
• Collaborate across agency programs, multidisciplinary partners, and external systems.
• Perform all job responsibilities in accordance with agency policies and procedures, demonstrating proficiency in all RBC competencies and utilizing the principles of trauma-informed care and accessibility.
• Maintain awareness about the risks of secondary trauma and practice self-care.
• Attend scheduled staff, team, and supervision meetings.
• Participate in all required trainings.

Requirements

• One year or more experience working in a residential setting or crisis intervention role, providing inclusive services to a diverse client group including at-risk populations.
• Effective verbal and written communication skills.
• Excellent interpersonal, customer service, and problem-solving skills.
• Strong time management skills and the ability to prioritize tasks while remaining flexible to changing needs.
• Strong computer skills, including Microsoft Office, database systems, and other software.
• Due to specific hospital requirements, candidate must be able to provide proof of immunizations or obtain a blood test to verify immunization; must receive annual flu vaccine.
• Valid driver’s license and proof of liability insurance.

Qualifications

• Related experience in a hospital or healthcare setting (preferred).
• Experience providing domestic violence advocacy (preferred).
• Courses or classwork related to human services, social work, or related field (preferred).
• Bilingual Spanish/English (preferred).

Schedule

The regular schedule is Monday, Wednesday, and Friday from 4:00 p.m. to 12:00 a.m. (midnight) and Tuesday and Thursday from 1:00 p.m. to 9:00 p.m. This position requires work on some holidays, including holidays that may fall on an employee's regularly scheduled day off.

Pay

This full-time, non-exempt position starts at an hourly rate of $20.00.

Benefits

Includes a comprehensive benefits package.