Crisis Advocate
YWCA USA · Harrisburg, PA · 1 mo ago
Legal$21/hrFull-time
Crisis Advocate
The YWCA Greater Harrisburg is seeking a full-time professional to join their team as Crisis Advocate. There are two positions available.
About the role
Delivering immediate support through medical and legal accompaniments, crisis intervention, hotline counseling, emergency shelter support, advocacy, and assistance with emergency protection orders.
Responsibilities
- Deliver immediate support through medical and legal accompaniments
- Provide crisis intervention
- Offer hotline counseling
- Support emergency shelter
- Advocate for clients
- Assist with emergency protection orders
Position Details
- Starting Salary: $21/hr
- Compensated on-call responsibilities
- Working hours: 37.5 hours per week, shifts: Tuesday – Saturday 8am-4pm
Qualifications
- Professional, respectful, and inclusive attitude
- Accountability and strong self-motivation
- A track record of meeting goals and objectives
- Calm, adaptable responses in crisis situations
- Experience in crisis intervention or counseling services
- Strong organizational, time management, and documentation skills
- Clear and effective verbal and written communication
- Knowledge of victim advocacy, trauma, and trauma-informed care
- Familiarity with community resources, legal systems, and law enforcement
- Proficiency with computers and ability to learn new case management software
Requirements
- Bachelor's degree in human services, criminal justice, or related field; or an Associate's Degree with 2 years of relevant experience
- Prior experience in providing advocacy, social work, human services, or other supportive services
- Valid Driver's License and reliable vehicle for travel within Dauphin and Perry Counties (mileage is reimbursed)
- Must possess current FBI, Child Abuse, and State Police Clearances
Why You'll Love Working With Us
- Comprehensive Health Coverage
- Employee Assistance Program (EAP)
- Life Insurance
- Short & Long-Term Disability
- Pension Retirement Plan
- 403(b) Retirement Plan
- Generous Paid Time Off
- 11 Paid Holidays